Commercial Disabled Refuge Systems

Disabled Refuge Systems Installation & Maintenance

Commercial emergency voice communication and disabled refuge systems for multi-storey and complex buildings, including survey, installation, commissioning, servicing, fault finding and remedial works.

  • Disabled refuge communication systems
  • Type B refuge outstations
  • Master control panels
  • New system installation
  • Testing & planned maintenance
  • Fault diagnosis & remedial works
BS 5839-9:2021 | CHAS Accredited | Commercial Life Safety
BS 5839-9:2021 Emergency voice communication system guidance
Commercial Installation New disabled refuge systems & additional refuge points
Maintenance Support Testing, servicing, fault diagnosis & remedials
Six Core Areas Commercial coverage across our principal service regions
Emergency Voice Communication Systems

Complete Disabled Refuge System Support

Disabled refuge communication systems provide two-way voice communication between designated refuge positions and an agreed control point as part of a building’s evacuation arrangements.

System Design

Review of suitable refuge communication requirements, control equipment and agreed system arrangement.

Refuge Outstations

Installation of suitable two-way communication outstations at designated refuge locations.

Master Stations

Central control equipment allowing refuge calls to be received and managed by responsible personnel.

Commissioning

Testing and commissioning of installed communication equipment and relevant system functions.

Planned Servicing

Periodic inspection and testing of suitable disabled refuge communication systems.

Fault Finding

Diagnosis of communication, control equipment, wiring and outstation issues.

Remedial Works

Repairs and suitable corrective works following servicing or fault investigation.

System Upgrades

Upgrades or replacement options for suitable ageing or inadequate existing systems.

Disabled refuge system installation by SCM Fire and Safety SCM Disabled Refuge System Installation
Real SCM Installation

Commercial Disabled Refuge System Installation

SCM Fire & Safety installs disabled refuge communication systems for suitable commercial, multi-storey and complex buildings.

The required arrangement depends on the building layout, evacuation strategy, refuge locations and overall fire strategy. We can survey the premises, install the agreed system, commission the equipment and provide ongoing maintenance support.

01. Survey
02. Design
03. Install
04. Commission
Emergency Voice Communication

Designed Around BS 5839-9:2021

BS 5839-9 provides recommendations covering the planning, design, installation, commissioning and maintenance of emergency voice communication systems.

5839-9 Emergency Voice
Communication Systems

Disabled Refuge Communication Is Part Of A Wider Evacuation Strategy

A refuge communication system does not itself determine whether refuges are required within a building. That requirement should follow the building design, fire strategy and relevant fire-safety arrangements.

Where an emergency voice communication system is required, its design and installation should reflect the applicable project requirements and current guidance.

Our Installation Process

From Site Survey To Ongoing Maintenance

01

Survey

Review building layout, existing systems, refuge locations and project requirements.

02

Design

Develop the agreed arrangement for control equipment and refuge communication points.

03

Install

Install control equipment, cabling and suitable refuge outstations.

04

Commission

Test communication, controls, indications and relevant functions.

05

Maintain

Provide ongoing servicing, fault support and remedial works.

Commercial & Public Buildings

Disabled Refuge Systems Across Multiple Sectors

Hotels

Refuge communication systems for multi-storey hotel environments.

Apartment Buildings

Communication systems for suitable multi-storey residential developments.

Offices

Refuge communication systems for commercial office buildings.

Education

Emergency communication systems for schools, colleges and universities.

Healthcare

Refuge communication support for suitable healthcare buildings.

Retail

Disabled refuge systems for larger retail and mixed-use premises.

Public Buildings

EVC systems for suitable civic and public-access buildings.

Commercial Developments

New-build and refurbishment disabled refuge installations.

Local Disabled Refuge Services

Disabled Refuge Systems Across Our Core Areas

Select your area for local disabled refuge system installation and maintenance information.

Peterborough

Disabled refuge installation and maintenance across Peterborough and surrounding PE areas.

Disabled Refuge Peterborough

Doncaster

Commercial refuge communication system support across Doncaster and surrounding areas.

Disabled Refuge Doncaster

Rotherham

Disabled refuge installation and maintenance across Rotherham and surrounding areas.

Disabled Refuge Rotherham

Leicester

Commercial disabled refuge communication systems across Leicester and Leicestershire.

Disabled Refuge Leicester

Nottingham

Disabled refuge system installation and maintenance across Nottingham and Nottinghamshire.

Disabled Refuge Nottingham

Lincoln

Commercial disabled refuge systems across Lincoln and surrounding Lincolnshire areas.

Disabled Refuge Lincoln
Why Choose SCM

Disabled Refuge System Support From Survey To Maintenance

Real Installation Experience

Commercial disabled refuge systems installed as part of wider life-safety projects.

Survey To Handover

Support from initial site survey through installation and commissioning.

CHAS Accredited

Professional contractor standards supporting commercial project delivery.

BS 5839-9 Focus

Systems designed and maintained with relevant EVC guidance in mind.

Fault & Remedial Support

Existing suitable systems can be assessed for faults and remedial works.

Regional Coverage

Commercial support across Peterborough, Doncaster, Rotherham, Leicester, Nottingham and Lincoln.

Disabled Refuge System FAQs

Disabled Refuge Systems Questions Answered

What is a disabled refuge system?

It is an emergency voice communication system used to provide two-way communication between designated refuge locations and an agreed control position.

What standard covers disabled refuge communication systems?

BS 5839-9:2021 provides recommendations for the planning, design, installation, commissioning and maintenance of emergency voice communication systems.

Can SCM install a new disabled refuge system?

Yes. Suitable commercial premises can be surveyed for a new refuge communication system, including installation and commissioning.

Can you add additional refuge points?

Existing systems can be assessed to determine whether suitable additional refuge communication points can be added.

Do disabled refuge systems require servicing?

Emergency voice communication equipment should form part of an appropriate inspection and maintenance regime based on the system and relevant requirements.

Can you repair an existing disabled refuge system?

Suitable existing systems can be assessed for fault diagnosis, repairs and remedial works.

Are disabled refuge systems the same as fire alarms?

No. Emergency voice communication systems support communication during an emergency and are distinct from the fire detection and alarm system.

Which areas do you cover?

SCM provides commercial disabled refuge system support across Peterborough, Doncaster, Rotherham, Leicester, Nottingham, Lincoln and surrounding areas.

Commercial Disabled Refuge Systems

Need A Disabled Refuge System? Talk To SCM Fire & Safety.

Whether you require a new installation, additional refuge communication points, servicing, fault diagnosis or remedial works, speak to SCM Fire & Safety about your commercial premises.

Scroll to Top